For clinics & private practices · Dubai

You see the patients. We run the back office — and the money lands in your account, not ours.

Qori runs your claims from pre-approval to payment. We submit them through eClaimLink, check every remittance against your TPA price list, resubmit what was underpaid, collect the patient share and keep the books. The money goes straight into your own account. We never hold it.

Collected straight into your account — never held by us Every finding cites the price list and the denial code

Forecast, base case: 170 clinics and an AED 11M annual run-rate by month 36, 7% of Dubai's private clinics. Open the model →

Remittance advice · DHPO · June
Ready
Claim linePaid
Underpaid: AED 0/mo
Sample clinic · illustrative figures in AED · your numbers will differ
The market

Dubai's private clinics, in numbers.

Where the money is, and where we plan to be. The full model, with every assumption editable, is on the forecast page.

billed to insurers each year

Dubai spent about AED 6.3 billion on clinics and medical centres in 2025. Roughly half of that is private clinics billing insurers through eClaimLink.

DHA Health Accounts 2023–24, carried forward · Qori estimate

private clinics billing insurers

Dubai's insurance network lists 3,936 providers, 43 insurers and 16 claims-management companies. About 2,400 of the providers are clinics and medical centres.

DHA, health insurance system results 2025

insured billings per clinic, per year

The average clinic collects about AED 115,000 a month from TPAs. Qori's fee is a small percentage of what actually lands in the account.

AED 3.3bn across 2,400 clinics

annual run-rate by month 36

Our base case: 170 clinics live three years after launch, 7% of the market, at a 5% fee on collections. The low and high cases are on the forecast page.

Qori base-case forecast · not a result
Forecast

Where we plan to be in three years.

Qori's revenue is a percentage of the insurance money it collects for each clinic, so the forecast rests on three things: how many clinics are live, what each one bills insurers, and the fee. An average Dubai clinic bills about AED 1.4 million a year to TPAs; at a 5% fee on what actually lands in its account, that is about AED 69,000 a year to Qori per clinic.

Monthly revenue, AEDJanuary 2027 to December 2029 · three cases
00.5M1.0M1.5M2.0M2.5MJan 27Jul 27Jan 28Jul 28Jan 29Jul 29Low · AED 0.39M/moHigh · AED 2.09M/moBase · AED 0.93M/mo

Base · 2, 5 and 9 new clinics a month in years 1–3, 5% fee High · 3, 8 and 14 a month, 7% fee Low · 1, 3 and 5 a month, 4% fee

Base case, by year1% of clinics lost each month · new clinics reach full collections in month 3
YearSignedLiveShareRevenueRun-rate
Year 1 · 202724230.9%AED 0.7MAED 1.4M
Year 2 · 202860773.2%AED 3.3MAED 5.0M
Year 3 · 20291081707.1%AED 8.2MAED 11.1M
Three years192AED 12.3M

The low case ends year 3 at AED 3.5M of revenue and an AED 4.7M run-rate; the high case at AED 18.6M and AED 25.1M. For scale, 20% of Dubai's private clinics (480) would be an AED 33M run-rate at the base fee. Every assumption is editable in the full model.

The leak

Paid isn't the same as paid correctly.

When a TPA pays less than your price list says, the shortfall usually sits unread in a denial code until the resubmission window closes and the money is gone. It is rarely one big error. It is small ones, on every remittance, every month.

Money in · you're underpaid

The TPA pays below your price list

An old price list still being applied after your renewal, a consultation paid at the lower level, a procedure your contract pays separately denied as included in another. Each one is posted as settled, and after 21 days it cannot be recovered.

CPT 99213 · paid AED 200 · contract price AED 250
→ AED 50 short, on every visit, posted as "settled"
Money out · you overpay

Your suppliers bill above their contracts

Rent escalations above the cap, software seats you cancelled, equipment service plans that cover the repair you were charged for again. The same check Qori runs on what you're paid, it runs on what you pay.

Clinic software · 8 seats billed · 5 on contract since March
→ 3 phantom seats, every month

This is not a rare problem.

These are the Dubai regulator's own rules, not our findings. The source is named under each one.

for the TPA to pay you

TPAs must pay and post the remittance advice within 45 days of submission, 30 after a resubmission and 7 for emergencies. If they are late, they owe you a delay fee.

DHIC Claims Management Policy Directive · effective 16 Nov 2025

to resubmit, or it's gone

A rejected or underpaid claim must be resubmitted within 21 days of the remittance advice. After that the denial stands, whatever the price list says.

DHA Standards Notice 03/2019 · cl. 3.8.1

resubmissions, maximum

Each claim can be resubmitted twice at most, so the first resubmission has to be right.

DHA Standards Notice 03/2019 · cl. 3.8.2

per day, for every late step

Every late step, yours or the TPA's, carries a delay fee of 0.03% of the claimed amount per day.

DHA Standards Notice 03/2019 · cl. 3.7.2, 3.8.4, 3.9.3

Tracking

Every claim, every stage, on one screen.

This is the clinic's view in Qori. Click a stage to see what the same claim looks like as it moves from the visit to the bank.

1234-2610-00002
Consultation, blood draw and joint injection · 10 June
Claimed
AED 655
Paid by TPA
AED 0
Open for recovery
—
Clock
—

    Sample claim · illustrative figures
    How it works

    Connect once. We bill, collect, check and close.

    We connect to your clinic software, your eClaimLink account, your TPA price lists and a read-only view of your bank. None of it puts a dirham in our hands.

    Step 1

    We bill and collect

    We request approvals within the hour, prepare and check each claim, and submit it through DHPO before the deadline. Patient shares are collected by a card link in your clinic's name, and TPAs pay you directly.

    Step 2

    We match and check

    Every remittance advice is read line by line against your price list. Anything underpaid is flagged with the contract line it fails, and the resubmission goes out inside the 21-day window.

    Step 3

    We close and hand over

    We close the books every month and prepare your corporate tax and VAT returns for your tax agent to file.

    We collect it. We never hold it.

    Card payments run through a licensed processor in your clinic's name and settle in your bank. There is no balance in ours, and our fee is invoiced separately.

    Every finding is traceable

    Each flag cites the price-list line, the denial code and the remittance it came from, so anyone can check it.

    Your data never leaves the UAE

    Everything we hold runs on servers inside the UAE, as the law requires, and card details never reach us. Your data stays yours.

    What we catch

    The five ways a clinic leaks money.

    Every flag is checked against your TPA contract and cites the line it failed.

    Price-list variance

    Paid below the contract price

    The TPA paid less than your contract says the activity is worth, and nobody flagged it in time.

    Downcoding · MNEC

    Billed a 99214, paid a 99213

    The TPA paid a lower level than you documented. Small per visit, large over a year.

    Bundling · PRCE-002

    Separately payable, paid zero

    A procedure your contract pays separately, denied as included in another service.

    Stale price list

    Last year's price after renewal

    Your prices went up at renewal, but the TPA kept paying the old ones.

    Deadlines · TIME-001

    Money that ran out of time

    Late submissions, unchased payments and missed resubmission windows. Each one is a date on a calendar, and we keep the calendar.

    Supplier overbilling

    Your own vendors, off contract

    Rent, equipment service, software seats, medical supplies — checked against their contracts the same way. Cancelled seats and capped escalations are where it hides.

    16 Nov2025 · the day the rules changed

    Dubai just made the claims cycle a legal clock.

    Dubai's new claims directive puts a clock on every step: approvals within an hour, two resubmissions per claim, delay fees in both directions and fines of up to AED 50,000. Every deadline is now the clinic's problem as much as the TPA's.

    Pricing

    A flat fee. Not a cut of your revenue.

    Billing companies take 4–9% of what you collect. We charge a flat monthly fee, invoiced separately, and you see what we find before you commit to anything.

    Start here

    Free remittance audit

    Send us 90 days of remittance advices and your TPA price lists. We return what you were underpaid, line by line. No commitment.

    • Your real figure, TPA by TPA
    • Every flag cited to the price-list line and denial code
    • Read-only — we never see a payment, only the record of it
    Then

    Flat monthly, per practitioner

    Everything from approval to tax return, for a fixed fee per practitioner.

    • Claims prepared, validated, submitted through DHPO and collected
    • Every remittance advice checked against the price list, resubmitted in time
    • Monthly close · corporate tax & VAT returns · cancel anytime
    FAQ

    What doctors actually ask.

    If you collect our payments, don't you hold our money?

    No. Every payment settles in your own bank account, and card payments go through a licensed processor in your clinic's name. There is never a balance in ours, and we cannot move money or take our fee from your collections.

    Doesn't our insurance coordinator already do this?

    Most clinics resubmit the obvious rejections. Few compare every paid line with the contract price, and fewer track the 21-day window on each one. We do both, on every remittance.

    Do you replace our accountant or tax agent?

    No. We keep the books and prepare the returns; your registered tax agent reviews and files them.

    Is patient and payment data safe with you?

    Health data stays on servers inside the UAE, as the law requires. Card details never reach us, and we hold only what billing needs. You can take it all with you at any time.

    Are you an established vendor?

    We're new, and working with a few founding clinics on purpose. We'd rather earn your trust with the number from your own remittances than with a wall of logos.

    Free remittance audit

    Find out what your TPAs are underpaying.

    Tell us about your clinic and we'll send the short list of documents we need. You'll have the number in days, with no commitment.

    • Your real underpayment figure, TPA by TPA
    • Every flag cited to the price-list line and denial code behind it
    • Your money lands in your account — we never hold it

    Collected straight into your account · never held by us · we won't share your details.